POKO ITS · PANČEVO
A technical partner that stays with the system after go-live.
We design, implement, and support monitoring, IT service management, and automation. The goal is not only working technology, but a team that understands status, ownership, and the next action.
OUR FOCUS
Operational clarity before technical complexity.
We begin with workflows, risk, and ownership. Only then do we select architecture, tools, and automation that the team can realistically use and maintain.
Monitoring
PokoMonitor and Centreon for visibility across infrastructure, locations, and business-critical services.
GLPI
ITSM and ITAM processes, service catalogue, assets, integrations, training, and support.
Automation
Reliable workflows for stable, repetitive processes that can be clearly validated.
Support
Documentation, knowledge transfer, outcome monitoring, and system development after implementation.
VALIDATED GLPI EXPERTISE
An official GLPI Network Silver Partner in Serbia.
Our partnership with the publisher of GLPI validates POKO ITS expertise in design, implementation, integrations, automation, training, and support. Every deployment is adapted to the organisation’s actual processes and responsibilities.
Verify the partnership on the GLPI website ↗
HOW WE WORK
From the first conversation to a system with clear ownership.
We run projects through understandable stages with clear decisions, validation, and knowledge transfer.
- 01
Understand
We speak with technical and operational teams and document the current state.
- 02
Design
We define scope, responsibilities, architecture, priorities, and how results will be validated.
- 03
Implement
We introduce the solution in a controlled way with testing, documentation, and knowledge transfer.
- 04
Improve
After go-live, we review usage, deviations, and opportunities for further improvement.
COMPANY DETAILS
POKO ITS, Pančevo.
We operate from Serbia and work with organisations that value reliable infrastructure, structured processes, and a clear relationship with their technical partner.
- Registered name
- POKO ITS
- Registration number
- 68453054
- PIB
- 115550650
- Address
- Stevana Sremca 13
26000 Pančevo, Serbia
NO-OBLIGATION CONVERSATION
Looking for a technical partner for the next step?
Describe the objective and current state. We will explain what is worth checking and what a realistic first step could look like.